- Do you find tenants?
- We manage, we do not let. When your property is empty we appoint one of the best letting agents in your area to find the tenant. Their fee is agreed with you in writing before anything starts, and Caso adds nothing to it. We brief the agent, approve the marketing, check every applicant's referencing, handle the move-in and protect the deposit. You deal with one company throughout.
- Do borough licensing schemes affect management fees?
- Some agents charge separately for handling licence applications. Ask whether this is included before comparing fees.
- Is VAT included in the quoted management percentage?
- It depends on the agent. Always ask for the VAT-inclusive figure in writing.
- Does Caso charge more for properties in licensing areas?
- No. Caso's fees are the same 5% or 8% of rent plus VAT regardless of licensing area. 8% of rent + VAT, capped at £150 a month including VAT. Rent guarantee is optional on Complete and included on Non Resident, arranged through HomeLet at cost with nothing added by Caso: 2% of rent plus 12% Insurance Premium Tax, so £22.40 a month on £1,000 rent, with no excess. Covers unpaid rent monthly in arrears up to the limit on the policy schedule, and legal costs for possession up to £100,000. A 60-day no-claims period applies where cover starts on a tenancy that already exists. Price fixed for Caso's first 12 months with HomeLet. Illustrative: the exact premium is confirmed when the tenant passes referencing.
- Are there exit fees if I leave Caso?
- No. Caso has no setup, renewal or exit fees.
- How quickly does rent reach me?
- Rent is paid to you within 3 working days of the tenant paying.
- What do letting agents in London charge for full management?
- 14% to 20.4% inc VAT for combined letting and full management on these sheets.
- Do I need a licence to let in London?
- Licensing varies by London borough and address. Brent lists a £640 selective licence and £600 renewal. Newham has a scheme to 31 May 2028 excluding Royal Victoria and Stratford Olympic Park. Croydon and Waltham Forest have part-borough schemes. Check the council; Caso applies where required.