
Changing agent
See what you would keep by switching.
Type your postcode. We show what homes like yours let for and what a typical high-street agent takes in a year against Caso Complete at 8%, with rent guarantee available at cost. We handle the handover.
Your rent estimate
See what your property would let for
- Rent guarantee available at cost
What happens to...
The tenancy keeps moving while the agent changes.
Your tenant
Your deposit
Your certificates
Your notice period
Your money
Four-step handover
One agreed date. No gap.
- 01
Sign online
You approve the service and give us your current agent's details.
Your part: You sign once.
- 02
We notify your agent
We read the contract, serve the notice and agree the handover date.
Your part: Usually nothing.
- 03
Handover pack collected
We collect the tenancy, deposit, certificates, statements, keys and tenant details.
Your part: Usually nothing.
- 04
First rent to you
We write to the tenant before the switch and move the payment details on the agreed day.
Your part: You see the payment and statement in your portal.
Side by side
What you pay now compared with Caso.
| High street | Caso | |
|---|---|---|
| Management fee | 13% plus VAT, £750 minimum a year | 5% Portfolio · 8% Complete or NRL, rent guarantee available at cost |
| Setup fee | Included in published extras | Nothing to pay |
| Tenancy agreement | £295 | Nothing to pay |
| Rent review or renewal | £250 each | Nothing to pay |
| Exit fee | Varies | Nothing to pay |
| Rent paid out | 5 to 10 working days | Within 3 working days |


Typical high-street agent
Management fee
5% Portfolio · 8% Complete or NRL, rent guarantee available at costof rent collected
Typical high-street agent
13% plus VAT, £750 minimum a year
Setup fee
Nothing to pay
Typical high-street agent
Included in published extras
Tenancy agreement
Nothing to pay
Typical high-street agent
£295
Rent review or renewal
Nothing to pay
Typical high-street agent
£250 each
Exit fee
Nothing to pay
Typical high-street agent
Varies
Rent paid out
Within 3 working daysof the tenant paying
Typical high-street agent
5 to 10 working days
All figures ex VAT.
On £1,000 a month rent, year one
- Caso
- £600
- Typical agent
- £2,741
- You keep
- £2,141
All figures exclude VAT. Tenant find is excluded on both sides.
Switching two or more properties? See Caso Portfolio.
Reasons landlords switch
Each problem has a clear process.
- Rent arriving late. Rent is reconciled and paid to you within 3 working days of the tenant paying.
- Extras on every invoice. One management fee. Third-party costs are passed on at cost.
- No answer when something breaks. A repairs desk records the issue, assigns a named contact and responds according to urgency.
- Renters' Rights Act changes not being handled. A compliance calendar tracks each requirement and is updated as sections come into force.
Regulation
What we do under the Renters' Rights Act.
Periodic tenancies
Section 21 ending
New possession grounds
Landlord register and ombudsman
Rent increases
Pet requests
Questions
Questions about changing agent.

Your property
Start the switch to Caso.
Your rent estimate