A residential street in a Northern English town

Changing agent

See what you would keep by switching.

Type your postcode. We show what homes like yours let for and what a typical high-street agent takes in a year against Caso Complete at 8%, with rent guarantee available at cost. We handle the handover.

Your rent estimate

See what your property would let for

Bedrooms, if you know them

We may reply by email, SMS or WhatsApp.

  • Rent guarantee available at cost

What happens to...

The tenancy keeps moving while the agent changes.

Your tenant

Nothing changes for them except who they pay and who fixes things. We write to them with the new details before the switch date.

Your deposit

It is transferred to our scheme or re-registered within 30 days. The prescribed information is reissued.

Your certificates

Gas safety, electrical safety, energy certificate, smoke and carbon monoxide records are checked. Gaps are arranged at cost.

Your notice period

We serve notice on your agent, typically 1 to 3 months, and time the switch to the day it ends.

Your money

Rent is held in a separate client account and paid within 3 working days of the tenant paying.

Four-step handover

One agreed date. No gap.

  1. 01

    Sign online

    You approve the service and give us your current agent's details.

    Your part: You sign once.

  2. 02

    We notify your agent

    We read the contract, serve the notice and agree the handover date.

    Your part: Usually nothing.

  3. 03

    Handover pack collected

    We collect the tenancy, deposit, certificates, statements, keys and tenant details.

    Your part: Usually nothing.

  4. 04

    First rent to you

    We write to the tenant before the switch and move the payment details on the agreed day.

    Your part: You see the payment and statement in your portal.

Side by side

What you pay now compared with Caso.

High streetCaso
Management fee13% plus VAT, £750 minimum a year5% Portfolio · 8% Complete or NRL, rent guarantee available at cost
Setup feeIncluded in published extrasNothing to pay
Tenancy agreement£295Nothing to pay
Rent review or renewal£250 eachNothing to pay
Exit feeVariesNothing to pay
Rent paid out5 to 10 working daysWithin 3 working days

All figures ex VAT.

On £1,000 a month rent, year one

£400£5,000+
£
Caso
£600
Typical agent
£2,741
You keep
£2,141

All figures exclude VAT. Tenant find is excluded on both sides.

Switching two or more properties? See Caso Portfolio.

Reasons landlords switch

Each problem has a clear process.

  • Rent arriving late. Rent is reconciled and paid to you within 3 working days of the tenant paying.
  • Extras on every invoice. One management fee. Third-party costs are passed on at cost.
  • No answer when something breaks. A repairs desk records the issue, assigns a named contact and responds according to urgency.
  • Renters' Rights Act changes not being handled. A compliance calendar tracks each requirement and is updated as sections come into force.

Regulation

What we do under the Renters' Rights Act.

Periodic tenancies

When the section is in force, tenancy documents are updated to the required periodic form.

Section 21 ending

We use the lawful possession route that applies and serve notices correctly.

New possession grounds

We check the ground, evidence and notice requirements before anything is served.

Landlord register and ombudsman

We handle registration and membership where the law requires the landlord to register.

Rent increases

Rent reviews are recorded and served using the right form and notice period.

Pet requests

Requests are recorded, answered within the required process and kept with the tenancy file when the section is in force.

Questions

Questions about changing agent.

A residential street in a Northern English town

Your property

Start the switch to Caso.

Your rent estimate

See what your property would let for

Bedrooms, if you know them

We may reply by email, SMS or WhatsApp.