Compliance
Compliance and client money protection
Rent is held in a protected client account, and every landlord has a route to independent redress.
Client Money Protection membership
Propertymark Client Money Protection scheme, member C0142768. Member from 23 October 2026 to 31 October 2027.
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Propertymark membership
Caso Ltd is a Propertymark member. Propertymark is the UK professional body for letting and estate agents, and members work to its rules of conduct and are covered by its Client Money Protection scheme.
Property Redress Scheme membership
Property Redress Scheme, membership PRS060867. Member from 21 Sep 2026 to 20 Sep 2027, authorised by the Ministry of Housing, Communities and Local Government.
Tenancy Deposit Scheme membership
Tenancy Deposit Scheme, membership EW180089. Deposits are protected and disputes resolved independently.
Our registrations
- Propertymark Client Money Protection scheme, member C0142768
- Propertymark member
- Property Redress Scheme membership PRS060867
- Tenancy Deposit Scheme membership EW180089
- Rent is held in a ring-fenced client account, separate from Caso's own money. Deposits are held by the Tenancy Deposit Scheme.
- Registered office: Mann Island, 1 Mann Island, Liverpool, L3 1BP
- Phone: 0333 533 1720
- WhatsApp us, 24 hours: +44 7723 169230