English rules, not US ones
Deposits, notices, safety certificates and tenant checks in England work differently from most US states. We handle them the English way, so you do not have to learn a second system.
Own in England. Live in the United States.
UK Property Management for Landlords Living in the United States
Owners in the United States include British families who moved for work, Americans who bought in England, and people who inherited a home here. The property needs managing in England, whatever your plans.
Caso manages it locally. We handle the tenant, the rent, the repairs and the legal paperwork, and keep a full record in your online account.
- Managed locally in England
- Rent paid within 3 working days
- No setup fee
Distance and time zones
Five to eight hours behind
New York is five hours behind the UK and Los Angeles is eight. By the time you start work, the UK day is mostly done. Issues reported overnight have usually been dealt with before your first coffee.
Tax in two countries
Owners living in the US often have reporting duties in both countries. We give you clear annual statements for your adviser. Take advice from a tax adviser who covers both the UK and the US.
Rent in pounds, sent where you want
Rent is paid in pounds sterling to a UK account or by international transfer. Your bank handles the conversion to dollars.
What we manage
Everything a UK rental needs, handled in England.
Rent collection
Rent is collected into a separate client account and paid to you within 3 working days of the tenant paying.
Tenant communication
Tenants contact us, not you. Questions, requests and complaints are answered in UK hours.
Repairs and maintenance
Vetted local contractors, prices sent to you before work starts, and photos when it is done.
Property inspections
Regular visits with a written and photo report, so you know the condition without flying back.
Compliance administration
Gas safety certificate (CP12), electrical safety report (EICR), energy certificate (EPC), deposit protection and Right to Rent checks tracked and renewed.
Rental statements
A monthly statement showing rent received, our fee, VAT and every cost, line by line.
Remote approvals
Decisions reach you as a short summary with a clear choice. Approve or decline from your phone.
Tenant changes
When a tenant leaves, we handle the check-out, the deposit and any work, then appoint one or two of the best local letting agents to find the next tenant.
Rental valuations
Live local figures on what your property should let for, reviewed at every renewal.
Visibility
See your property from the United States.
Your online account shows the rent, the tenancy, every repair and every certificate as it happens. You do not have to ask for an update, and you do not have to wait for UK office hours to find one.
- Rent received and paid out, month by month
- Repair requests with prices and photos, ready to approve
- Certificates with their renewal dates
- Inspection reports and tenancy documents
- Statements to download for your adviser
Non-resident landlord tax approval (HMRC NRL scheme)
Know how the scheme affects your rent.
HMRC's Non-Resident Landlord Scheme applies to landlords whose usual home is outside the UK. Unless HMRC approves you to receive rent without deduction, a letting agent must hold back basic-rate tax from the rent and pay it to HMRC.
We explain the scheme at the start, handle the letting agent's side of it and keep clear records for you. We do not give tax advice. Take advice from a qualified tax adviser on your own position, in the UK and in the United States.
Questions
Questions owners in the United States ask us.
- Do you have an office in the United States?
- No. Caso is based in England and manages your property locally from here. We work with owners in the US by email, phone, WhatsApp and through your online account.
- I inherited the property. Can you help get it ready to let?
- Yes. We inspect it, arrange the safety certificates, suggest any work needed and give you a rental valuation before anything is agreed.
- Do you give tax advice?
- No. We explain how the Non-Resident Landlord Scheme works and handle the letting side of it, but we do not advise on your tax. Take advice from a qualified tax adviser where you need it.
- Which parts of the UK do you cover?
- England. Wales, Scotland and Northern Ireland are not covered at present.
Next step
Tell us about your property in England.
We will reply with what it should let for, what we would do first and what it costs. If you only want the figures, start with a rental assessment.
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