Bought off-plan or from abroad
Many new-build flats in Manchester, Liverpool, Leeds and London are sold to buyers in Hong Kong. We take over at completion: snagging checks, furnishing advice, finding a tenant and the first tenancy.
Own in England. Live in Hong Kong.
UK Property Management for Landlords Living in Hong Kong
Owners in Hong Kong often buy in English cities for a child's future studies, as a long-term investment, or ahead of a move of their own. Some have never seen the property in person.
Caso manages it locally from England. We look after the tenant, collect the rent and keep the property safe and legal, and you see it all in your online account.
- Managed locally in England
- Rent paid within 3 working days
- No setup fee
Distance and time zones
Seven or eight hours ahead
Hong Kong is seven hours ahead of the UK in summer and eight in winter. The UK working day runs through your evening and night. Problems are handled while you sleep and a written update is waiting when you wake.
Plans for family later
If a son or daughter may move in to study, we plan the tenancy dates around it, so the property is free when it is needed.
Clear records in writing
Every call, repair and payment is written up in your account, so you never have to rely on a phone call at 2am.
What we manage
Everything a UK rental needs, handled in England.
Rent collection
Rent is collected into a separate client account and paid to you within 3 working days of the tenant paying.
Tenant communication
Tenants contact us, not you. Questions, requests and complaints are answered in UK hours.
Repairs and maintenance
Vetted local contractors, prices sent to you before work starts, and photos when it is done.
Property inspections
Regular visits with a written and photo report, so you know the condition without flying back.
Compliance administration
Gas safety certificate (CP12), electrical safety report (EICR), energy certificate (EPC), deposit protection and Right to Rent checks tracked and renewed.
Rental statements
A monthly statement showing rent received, our fee, VAT and every cost, line by line.
Remote approvals
Decisions reach you as a short summary with a clear choice. Approve or decline from your phone.
Tenant changes
When a tenant leaves, we handle the check-out, the deposit and any work, then appoint one or two of the best local letting agents to find the next tenant.
Rental valuations
Live local figures on what your property should let for, reviewed at every renewal.
Visibility
See your property from Hong Kong.
Your online account shows the rent, the tenancy, every repair and every certificate as it happens. You do not have to ask for an update, and you do not have to wait for UK office hours to find one.
- Rent received and paid out, month by month
- Repair requests with prices and photos, ready to approve
- Certificates with their renewal dates
- Inspection reports and tenancy documents
- Statements to download for your adviser
Non-resident landlord tax approval (HMRC NRL scheme)
Know how the scheme affects your rent.
HMRC's Non-Resident Landlord Scheme applies to landlords whose usual home is outside the UK. Unless HMRC approves you to receive rent without deduction, a letting agent must hold back basic-rate tax from the rent and pay it to HMRC.
We explain the scheme at the start, handle the letting agent's side of it and keep clear records for you. We do not give tax advice. Take advice from a qualified tax adviser on your own position, in the UK and in Hong Kong.
Questions
Questions owners in Hong Kong ask us.
- Do you have an office in Hong Kong?
- No. Caso is based in England and manages your property locally from here. We work with owners in Hong Kong by email, WhatsApp and through your online account, and arrange calls at a time that suits you.
- I bought off-plan. When do you get involved?
- Before completion if you like. We can inspect the finished property for snags, advise on what tenants in that area expect and have it ready to let soon after the keys are released.
- Do you give tax advice?
- No. We explain how the Non-Resident Landlord Scheme works and handle the letting side of it, but we do not advise on your tax. Take advice from a qualified tax adviser where you need it.
- Which parts of the UK do you cover?
- England. Wales, Scotland and Northern Ireland are not covered at present.
Next step
Tell us about your property in England.
We will reply with what it should let for, what we would do first and what it costs. If you only want the figures, start with a rental assessment.
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