Your working week lines up with ours
The UAE works Monday to Friday, like the UK. Anything that needs your decision reaches you during your working day, with a clear summary and a one-tap approval.
Own in England. Live in Dubai.
UK Property Management for Landlords Living in Dubai
Many owners in Dubai kept a flat or house in England when they moved for work, or bought one as a long-term investment. The property is in England. You are not.
Caso manages it for you from England. Our team handles the tenants, the rent, the repairs and the paperwork, and you see every step in your online account.
- Managed locally in England
- Rent paid within 3 working days
- No setup fee
Distance and time zones
Dubai is three or four hours ahead
Dubai runs three hours ahead of the UK in summer and four in winter. A tenant reports a leak at 5pm in Manchester and it is 8pm or 9pm for you. We deal with it that evening and you read the update in the morning.
Short-term moves and long stays
Some owners stay in Dubai for two years, some for twenty. The property is managed the same way either way, so nothing changes if your plans do.
Rent paid in pounds sterling
Rent is paid within 3 working days of the tenant paying, to a UK account or by international transfer. Any currency conversion happens at your own bank.
What we manage
Everything a UK rental needs, handled in England.
Rent collection
Rent is collected into a separate client account and paid to you within 3 working days of the tenant paying.
Tenant communication
Tenants contact us, not you. Questions, requests and complaints are answered in UK hours.
Repairs and maintenance
Vetted local contractors, prices sent to you before work starts, and photos when it is done.
Property inspections
Regular visits with a written and photo report, so you know the condition without flying back.
Compliance administration
Gas safety certificate (CP12), electrical safety report (EICR), energy certificate (EPC), deposit protection and Right to Rent checks tracked and renewed.
Rental statements
A monthly statement showing rent received, our fee, VAT and every cost, line by line.
Remote approvals
Decisions reach you as a short summary with a clear choice. Approve or decline from your phone.
Tenant changes
When a tenant leaves, we handle the check-out, the deposit and any work, then appoint one or two of the best local letting agents to find the next tenant.
Rental valuations
Live local figures on what your property should let for, reviewed at every renewal.
Visibility
See your property from Dubai.
Your online account shows the rent, the tenancy, every repair and every certificate as it happens. You do not have to ask for an update, and you do not have to wait for UK office hours to find one.
- Rent received and paid out, month by month
- Repair requests with prices and photos, ready to approve
- Certificates with their renewal dates
- Inspection reports and tenancy documents
- Statements to download for your adviser
Non-resident landlord tax approval (HMRC NRL scheme)
Know how the scheme affects your rent.
HMRC's Non-Resident Landlord Scheme applies to landlords whose usual home is outside the UK. Unless HMRC approves you to receive rent without deduction, a letting agent must hold back basic-rate tax from the rent and pay it to HMRC.
We explain the scheme at the start, handle the letting agent's side of it and keep clear records for you. We do not give tax advice. Take advice from a qualified tax adviser on your own position, in the UK and in Dubai.
Questions
Questions owners in Dubai ask us.
- Do you have an office in Dubai?
- No. Caso is based in England and manages your property locally from here. We work with owners in Dubai by phone, email, WhatsApp and through your online account.
- Can I approve repairs from Dubai?
- Yes. Repair requests come to your account with the contractor's price and photos. You approve or decline in one tap, and urgent safety work is carried out straight away within the limit you set.
- Do you give tax advice?
- No. We explain how the Non-Resident Landlord Scheme works and handle the letting side of it, but we do not advise on your tax. Take advice from a qualified tax adviser where you need it.
- Which parts of the UK do you cover?
- England. Wales, Scotland and Northern Ireland are not covered at present.
Next step
Tell us about your property in England.
We will reply with what it should let for, what we would do first and what it costs. If you only want the figures, start with a rental assessment.
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