Management
Rental property management
Everything a rental home needs, month by month, for one fee taken from the rent we collect. No setup, renewal or exit fees.
What managing a rental involves
Owning a rental home is a business with a long list of small, regular jobs. Most are routine. A few carry legal risk if they are missed, such as a lapsed gas certificate, a deposit registered late or a notice served on the wrong form. Rental property management is the work of keeping every one of those jobs on time, and keeping the tenant settled so the rent keeps arriving.
Here is how the year usually runs.
Before the tenancy
Safety certificates checked or booked: Gas safety certificate (CP12), Electrical safety report (EICR) and Energy certificate (EPC). Any council licence applied for. The tenant referenced, the Right to Rent check done, the tenancy agreement signed and the deposit registered with a Deposit protection scheme within 30 days.
Move-in
An inventory with photos, meter readings, keys handed over, and the required documents served to the tenant, including the government's How to rent guide and the deposit information.
Every month
Rent collected and chased from the first day it is late. Your money paid out within 3 working days of the tenant paying, with a statement for each property and every invoice attached.
Whenever something breaks
The tenant reports it at any hour. A local contractor is booked, you approve anything above your limit, and the invoice comes to you at cost.
Mid-term
An inspection with a written report and photos, so small problems are found before they become large ones.
Every year
Certificates renewed before they expire, the rent reviewed against the local market, and your figures ready for your tax return.
At the end
Notice handled correctly, a check-out against the inventory, the deposit returned or disputed through the scheme, and the home prepared for the next tenant.
What Caso does
Caso takes on all of the above. You get one named contact, a portal showing your rent, statements, certificates and repairs, and a tenant line that answers 24 hours a day. Every certificate has a renewal date we track, and you are told before anything is due.
Repairs go to vetted local contractors and the invoice is passed to you as it is, with no markup. You set the amount we can approve without asking. Above it, you decide.
Rent sits in a ring-fenced client account covered by Client Money Protection and is paid to you within 3 working days of the tenant paying. Caso is a member of a redress scheme and registered with the ICO.
When a home needs a new tenant, our appointed local letting agent handles marketing and viewings and charges for that separately. Caso then takes over the referencing, paperwork and day-to-day management.
The fee
Caso Complete is 8% of rent collected plus VAT for one property. Caso Portfolio is 5% plus VAT across two or more properties, with a £40 plus VAT minimum per property a month. Caso Non Resident is 10% plus VAT for landlords living outside the UK, with rent guarantee and HMRC paperwork included.
There is nothing to pay to start, nothing when a tenancy renews and nothing to leave. If no rent is collected, there is no management fee. Third-party costs such as repairs, inventories and any council licence are passed on at cost.
Many high street agents charge 12% to 20% including VAT, then add setup, renewal and exit fees. The difference over a year is often several hundred pounds or more. Compare letting agents with real published fee sheets, or see Caso pricing in full.
Is it worth paying for management?
Some landlords manage their own homes well, especially when they live nearby and have time. Others find the calls, the paperwork and the rules take more time than they expected. A missed certificate or a deposit registered late can cost far more than a year of management.
If you want the work done without the high street bill, a single fee from the rent is the simplest way to do it. You keep control of the decisions that matter, and the routine is handled for you.